Posts

Changing face of retail - US$195k for bottle of wine at airport shop!

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'Me-tail'....go ahead, make my day!

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Sensory marketing - it makes perfect sense.

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M&S isn't concentrating!

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Ron Johnson. Too much, too soon.

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The war for winning customers

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Future of retail - people like to buy from people they like

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Seething intolerance of poor service

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'Both sides of the till' - Jon Stine, Cisco

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Jon Bird - a unique retail talent

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Business success needs emotion – you can take that to the bank.

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Head or heart – it’s the same thing!

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New Look is finding its 'emotional edge'

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